Skincentric, Inc.

User Agreement

Thank you for using Skincentric! This User Agreement applies to your access to and use of our website, mobile apps, and other online products and services (collectively, our “Services”). This Agreement is between you and Skincentric, Inc. (“Skincentric,” “we,” or “us”).

1. Educational Purposes Only; No Medical Advice

  • Not Medical Advice. We are not doctors, and we do not provide medical advice, diagnosis, or treatment. All information, insights, routines, images, or other content you receive through the Skincentric Services (including but not limited to skin plans, recommended routines, images, videos, media, Skin Coach functionality, or any other future products/services) are for educational and informational purposes only.

  • Consult a Professional. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of content you have encountered on Skincentric.

  • No Patient-Provider Relationship. Use of the Services does not create a patient-provider relationship. If you think you may have a medical emergency, call your doctor or emergency services immediately.

2. Your Access to Our Services

No one under 13 may use our Services.

By using our Services, you agree:

  1. You are 13 or older;

  2. You are legally bound by the terms of this User Agreement, as it may be amended or updated from time to time;

  3. You can form a binding contract, either alone or with your parent or legal guardian;

  4. You are not legally barred from using our Services;

  5. You have not been suspended or removed from the Services;

  6. If you are acting on behalf of another legal person, such as a company, you have the full legal power to bind that entity to this User Agreement;

  7. You will not use our Services for any unlawful purpose;

  8. You will not use our Services to harm, defraud, deceive or defame us or any person;

  9. You will not use our Services in order to impair, slow, or disrupt the Services or upload, transmit, or distribute through the Services any viruses, worms, or malicious code; and

  10. You will not use our Services to violate our rights or the rights of other persons or third parties.

3. Privacy & Data Use

We believe in protecting your privacy. By using our Services, you agree to our Privacy Policy (as it may be amended from time to time). In order to provide and improve our products and services, we may collect, store, analyze, or otherwise process the media and data you provide, including but not limited to photos, videos, audio recordings, biometric data, and text. This may include using such media or data for research and development, to recommend personalized routines, or to generate educational content on skincare.

4. Authorization

As long as you abide by and do not breach this User Agreement, we grant you a personal, non-transferable, non-exclusive, revocable, limited license to use our Services. We reserve all rights not expressly granted to you by this User Agreement.

5. Prohibited Use of Our Intellectual Property

You may not, without our prior written consent:

  1. License, sell, transfer, assign, distribute, host, or otherwise commercially exploit our Services;

  2. Modify, make derivative works of, disassemble, compile, or reverse engineer any part of the Services; or

  3. Access the Services in order to build a similar or competitive website, product, or service.

6. We May Update and Modify Our Services

We may update, modify, or cancel some or all of our Services at any time, without your consent.

7. We May Update or Amend This User Agreement

We may update, modify, or amend this User Agreement from time to time, without your consent. This User Agreement has a version date at the bottom that you may check to see when changes have been made.

8. Your Account, Username, and Password

If you create an account with us, you may be required to provide us with a username, password, and certain other information, such as your email address. Please keep this information up to date and secure. We are not responsible for the misuse of your account. If you have reason to believe someone has wrongfully accessed or used your account, please notify us immediately at support@skincentric.us.

9. Your Content

Our Services may allow you to create and publish writing, photos, video material, audio, or other content (collectively, your “Content”). By publishing or submitting Content with our Services, you represent and warrant that your Content does not violate the rights of another person. You are responsible for your Content.

  • License Grant. You retain ownership of your Content, but by submitting or uploading Content to our Services, you grant Skincentric a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, copy, modify, adapt, prepare derivative works of, distribute, store, perform, and display your Content anywhere in the world. You irrevocably waive any claims and assertions of moral rights or attribution with respect to your Content.

  • Ideas and Suggestions. If you provide us with any ideas or suggestions to improve our Services, we may adopt those ideas or suggestions without compensating you.

  • Editing or Removal. We may, but are not obligated to, edit or modify any Content we deem offensive or inappropriate.

10. Use of Your Media and Biometric Data

In addition to “Your Content,” you understand and agree that:

  • Collection and Processing. We may collect, store, process, or otherwise use any media, including photos, videos, audio, and biometric data you provide, for the purposes of providing, personalizing, and improving the Services.

  • Scope of Consent. You grant us the right to use, analyze, or transform the media you provide to generate educational materials, personalized routines, or other features of our Services.

  • Retention. We will retain your media and biometric data as outlined in our Privacy Policy or as otherwise required by applicable law.

11. Advertisements

You authorize us to send you advertisements, and we may allow you to opt out of receiving certain advertisements. We may place advertisements next to or near your Content without compensating you.

12. Third-Party Content

We are not responsible for third-party content or links to other sites.

13. Copyright Infringement and DMCA Policy

As Skincentric asks others to respect its intellectual property rights, it respects the intellectual property rights of others. Although you may visit our website for reasonable purposes, you may not use our intellectual property without our written consent.

If you believe that material located on or linked to by our Services violates your copyright, you are encouraged to notify Skincentric. Skincentric will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Skincentric will terminate a visitor’s access to and use of our Services if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Skincentric or others.

If you are an intellectual property rights owner and believe that your rights have been infringed, please notify us. We will promptly evaluate notices of alleged infringement and take proper action under the Digital Millennium Copyright Act, 17 U.S.C. § 512(c).

Notices of claimed copyright infringement should be sent to our Designated Agent:

Paige Malcolm

Address: 15 Franklin St, PO Box 484, Avondale Estates, GA 30003

By Email: contact@skincentric.us

Phone: +1 770 609-5482

Please see 17 U.S.C. § 512(c)(3) for details on valid notification.

14. Intellectual Property

This Agreement does not transfer from Skincentric to you any Skincentric or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Skincentric. Skincentric, the Skincentric logo, and all other trademarks, service marks, graphics, and logos used in connection with Skincentric or our Services, are trademarks or registered trademarks of Skincentric or Skincentric’s licensors. Other trademarks, service marks, graphics, and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any Skincentric or third-party trademarks.

15. Disclaimer of Warranties

EXCEPT AS PROVIDED HEREIN THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED. ALL SERVICES ARE PROVIDED ON AN "AS IS," "WITH FAULTS" BASIS. WE SPECIFICALLY DISCLAIM ANY WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

YOU ACKNOWLEDGE AND AGREE THAT OUR SERVICES, INCLUDING ANY SKIN PLANS, ROUTINES, IMAGES, MEDIA, AND SKIN COACH FEATURES, ARE INTENDED FOR EDUCATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE OR DIAGNOSIS. WE ARE NOT LIABLE UNDER ANY CIRCUMSTANCE FOR ANY CONSEQUENTIAL OR INCIDENTAL LOSS NOR ANY SUBSEQUENT DAMAGE OR EXPENSES RELATED TO ANY PRODUCT, SERVICES, OR MATERIAL OBTAINED FROM US.

SALE OF OUR TANGIBLE PHYSICAL PRODUCTS IS PERFORMED WITHOUT WARRANTY ON AN “AS IS, WHERE IS” BASIS, UNLESS A SPECIFIC WRITTEN WARRANTY IS PROVIDED SEPARATELY, IN WHICH CASE THAT WARRANTY APPLIES ACCORDING TO ITS TERMS.

16. Limitation of Liability

In no event will Skincentric, or its suppliers or licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability, or other legal or equitable theory for:

  1. Any special, incidental, or consequential damages;

  2. The cost of procurement for substitute products or services;

  3. Interruption of use or loss or corruption of data; or

  4. Any amounts that exceed the fees paid by you to Skincentric under this Agreement during the twelve (12) month period prior to the cause of action.

Skincentric shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing limitations shall not apply to the extent prohibited by applicable law.

17. Indemnification

You agree to indemnify and hold harmless Skincentric, its contractors, licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your violation of this User Agreement.

18. How to Serve a Subpoena

If you have a subpoena to serve on Skincentric, please note that Skincentric does not accept service via e-mail or fax. All subpoenas must be properly served on us at: 15 Franklin St, PO Box 484, Avondale Estates, GA 30003, Attn:Skincentric, Inc. – Subpoena.

19. Miscellaneous

This Agreement constitutes the entire agreement between Skincentric and you concerning the subject matter hereof, and it may only be modified by a written amendment signed by an authorized executive of Skincentric, or by the posting by Skincentric of a revised version. Except to the extent applicable law provides otherwise, this Agreement and any access to or use of our Services will be governed by the laws of the state of Georgia, U.S.A., excluding its conflict of law provisions. The proper venue for any disputes arising out of or relating to this Agreement shall be the state and federal courts located in Georgia. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any instance, will not waive such term or condition or any subsequent breach thereof. Skincentric may assign its rights under this Agreement. You may not assign your rights under this Agreement without our written permission. This Agreement will be binding upon and inure to the benefit of the parties, their successors, and permitted assigns.

Version Date: April 16, 2025