Skincentric Inc.
Privacy Policy
Date: April 16, 2025
1. Introduction
Welcome to Skincentric! We offer a platform to explore and learn about skincare. Please note that while we provide educational and informational resources (including but not limited to Skin Plans, Routines, Images, Media, Skin Coach, or any future products and services), we are not medical professionals and do not provide medical advice. All information and content you encounter through Skincentric is for educational purposes only. Always consult a qualified healthcare provider for questions or concerns regarding a medical condition.
We rely on advertising to help support our free offerings, but we take your privacy seriously. This Privacy Policy explains the information we collect, how we use it, and the steps we take to protect it. By using our website, mobile app, or any of our online products and services (collectively, our “Services”), you agree to the practices described in this policy.
2. Information We Collect About You
Account Information. When you open an account, you provide us with information such as your name, address, age, email, phone number, and skin care topics that interest you.
Usage Information. When you use Skincentric (even without an account), we collect information about how you interact with our Services, such as the pages or features you use, and any transactions you undertake with us.
Community Content. If you participate in our community features (“Communities”), you may create posts, comments, or send messages (collectively, “Content”).
Definition of “Content.” “Content” refers only to the public or private posts and related data that you share within the Communities (e.g., forums, group chats, direct messages in the Communities). This does notinclude your personal routine information, progress photos, or other data you do not intentionally publish to the Communities.
Web Browser and Geolocation. We may collect information about your web browser and approximate geolocation (based on IP address).
Inferences. Based on the data we collect, we may make inferences about you for purposes of recommending content, advertising, or analytics.
Media and Biometric Data. You may choose to provide us with photos, videos, audio, biometric data, or other similar information (“Media Data”) so that we can generate personalized routines or other Services. We may store and process these items as necessary to provide and improve our products and Services.
3. How We Use Information About You
Providing and Improving Our Services. We use information about you to operate, maintain, and enhance the Skincentric platform. This may include using your Media Data (photos, videos, audio, biometric data) to generate personalized routines, educational resources, or other product features.
Personalization. We may use your information to personalize services and content to your interests and skin care needs.
Customer Service. We use your information to provide support, respond to inquiries, and communicate with you about your account or use of Skincentric.
Advertising. We may serve you advertisements based on your activity and preferences. We will not email or text you advertisements if you have asked us not to.
Data Analysis. We analyze usage data, user feedback, and aggregated information to better understand our user base and improve our Services.
Educational Purposes Only. Nothing in our Services (Skin Plans, Routines, Images, Media, Skin Coach, etc.) is intended to be medical advice. Always consult a licensed professional for medical questions.
4. We Are a Public Platform (for Community Content)
Skincentric allows you to post “Content” in publicly (or privately) viewable Communities. Any information you publish within the Communities is not protected by HIPAA or other medical privacy laws, as we are not a medical provider. While you may have seen a doctor about your skin concerns, sharing your experiences in the Communities means that information is publicly or privately visible to other users within that Community space.
Profile Page: If you have an account, you may have a public profile page. Your profile is visible to other users, but the rest of your account details are not publicly displayed.
Routine & Progress Data: Your personal routine information or progress photos remain private unless you explicitly choose to post or share them in the Communities.
5. How We Protect Your Information
We use reputable third-party storage providers and security tools to help protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no online platform can guarantee absolute security.
6. Our Content Policy
Under our content policy, we may remove offensive or off-topic posts without the consent of the person posting. If content violates our guidelines or is unrelated to skincare and related topics, it may be removed or modified in accordance with our policy.
7. Your Rights and Choices
Advertising Preferences. You may opt out of receiving marketing emails or text messages by updating your account settings or emailing us at privacy@skincentric.us.
Tracking & Cookies. Your web browser may provide a Global Privacy Control (GPC) or other cookie-limiting features. We will honor GPC unless it conflicts with settings you have explicitly configured in your account.
Selling/Sharing Information. When you open an account, you may authorize us to “sell or share” information we collect about you for advertising or marketing purposes, or you may choose to opt out.
Privacy Requests. You can email us at privacy@skincentric.us to exercise any privacy rights that may apply, such as requesting access, correction, or deletion of your data. You can also do so through the privacy controls in your account.
8. Additional Rights Under Certain Laws
California Residents. While the California Consumer Privacy Act (CCPA/CPRA) may not technically apply to us because we do not do business in California, we endeavor to honor privacy-related requests from California residents in good faith. You may request we disclose, delete, or stop selling/sharing your personal information by contacting us at privacy@skincentric.us or using your account privacy controls.
EEA, UK, and Switzerland. We are not located in and do not conduct business in these jurisdictions. However, if you reside in these areas, you may request to exercise your local privacy rights by contacting us at privacy@skincentric.us. We plan to adhere to any applicable Data Protection Framework(s) once we have established a threshold of accounts in these regions.
9. Children
Children under 13 may not create an account or post on our platform. By creating an account or using our platforms, you affirm that you are of the required legal age.
10. Changes to This Privacy Policy
We may amend or change this Privacy Policy from time to time. Any revisions will be noted by updating the “Date” at the top. In the event of material changes, we may also send an email to the address associated with your Skincentric account.